Privacy Policy

Privacy Policy

At Vincihot, we understand the importance of protecting your privacy and the sensitive information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with us in any other way. By using our services, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information

We may collect personal information from you in several ways, including but not limited to:

  • When you create an account or make a purchase on our website, we may collect your name, email address, shipping address, payment information, and other details necessary to process your order.
  • When you subscribe to our newsletter or marketing communications, we may collect your email address.
  • We may also collect information about your browsing behavior, such as the pages you visit and the products you view, using cookies and similar technologies.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, account information, and other important updates.
  • To personalize your shopping experience by providing tailored recommendations and offers.
  • To improve our website and services based on your feedback and browsing behavior.
  • To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Personal Information

We do not sell or share your personal information with third parties for their own marketing purposes. However, we may disclose your information in the following limited circumstances:

  • To our service providers who assist us in operating our website and fulfilling your orders, such as payment processors and shipping carriers.
  • To comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.

4. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers and encryption technologies to safeguard your data during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You can exercise these rights by contacting us using the information provided below. Additionally, you can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or adjusting your account settings.

6. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending you an email. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at service@vincihot.com. We will do our best to address your concerns promptly and thoroughly.

Thank you for choosing Vincihot. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.

(Applicable Law
We are committed to protecting your personal information and the rights set out in this Policy reflect your rights under applicable laws. 

Applicable laws for the purpose of this Policy means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it might cease to apply in the UK; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the UK, and any applicable associated or supplementary data protection laws or regulations. 

We recognize that as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws of these jurisdictions, may by way of their application, afford rights to a customer in respect of the personal data that they provide to us. We anticipate that the rights set out in this Policy also provide you with such protection in relation to your personal information. Please do e-mail our Data Protection Officer at service@vincihot.com to discuss any additional questions you may have.)